If you experience any issues with your order, please contact us through our Contact Form within 7 business days of receiving your order to report the issue. Our customer service team will assist you in arranging a replacement or refund, if deemed appropriate.

Return Instructions
Please note that there is no need to return your item unless explicitly instructed to do so by our team. If you return an item without prior approval, Global Marine Engines will not be responsible for any loss or additional costs associated with the unapproved return.