CONTACT US
Phone: +1 (510) 545-3988
Email: Sales@floresalonsomarineengines.com
Standard shipping
on all orders.
Support forum
for over 24h
Address: 5076 Schaefer Ave, Chino, CA 91710, USA
FREQUENTLY ASKED QUESTIONS
Welcome to Flores Alonso Marine Engines, where we're dedicated to providing you with exceptional automotive solutions. Below are answers to some of the most common questions our clients ask:
Frequently Asked Questions (FAQ) - Flores Alonso Marine Engines
1. What products and services does Flores Alonso Marine Engines offer?
Flores Alonso Marine Engines specializes in providing high-quality marine engines, equipment, and supplies. We offer a wide range of new, used, and rebuilt marine engines, as well as engine parts such as cylinder heads, crankshafts, and camshafts.
2. Where is Flores Alonso Marine Engines located?
Our headquarters are located at 5076 Schaefer Ave, Chino, CA 91710, USA, where we operate our main office and showroom.
3. How can I contact Flores Alonso Marine Engines for inquiries or support?
You can reach us via:
- Email: Contact us at support@floresalonsomarineengines.com for any questions or assistance.
- Phone: Call our customer support team at +1 (510) 545-3988 during business hours for immediate assistance.
- Live Chat: Visit our website to chat with a customer support representative in real-time.
4. Does Flores Alonso Marine Engines ship internationally?
Yes, we provide comprehensive worldwide shipping services. However, please note that some products may have shipping restrictions depending on the destination.
5. What are the warranty terms for engines purchased from Flores Alonso Marine Engines?
All our engines come with an available warranty for added peace of mind. Warranty details may vary depending on the type of engine and its condition (new, used, or rebuilt). Please contact us for specific warranty information related to your purchase.
6. How do I initiate a return or exchange with Flores Alonso Marine Engines?
If you need to initiate a return or exchange, please log in to your account on our website, navigate to the "Complete Orders" section under My Account, and click on "Return Item(s)." Ensure that the items are in their original condition with intact packaging. Return label fees are the responsibility of the customer.
7. What are used outboard motors? Used outboard motors are pre-owned engines designed to power boats and other watercraft. They offer a cost-effective alternative to new motors while providing reliable performance on the water.
8. Why should I consider purchasing a used outboard motor from Flores Alonso Marine Engines? Flores Alonso Marine Engines offers a selection of quality used outboard motors that have been inspected for reliability and performance. Purchasing used allows you to get a dependable engine at a competitive price backed by our expertise and customer service.
9. What types of used outboard motors does Flores Alonso Marine Engines carry? We carry a range of used outboard motors including two-stroke and four-stroke engines, varying in horsepower to suit different boat sizes and applications. Our inventory is regularly updated to provide diverse options for our customers.
10. How can I assess the condition of a used outboard motor at Flores Alonso Marine Engines? Each used outboard motor undergoes thorough inspection and testing to ensure it meets our standards for quality and reliability. We provide detailed information about the motor's history, maintenance records (if available), and operational status to help you make an informed decision.
11. Does purchasing a used outboard motor from Flores Alonso Marine Engines come with any warranty? Warranty options for used outboard motors vary depending on the specific motor and its condition. We offer transparent information about warranty coverage and terms, providing peace of mind with your purchase.
12. What should I consider before buying a used outboard motor? Before purchasing, consider factors such as your boat's horsepower requirements, compatibility with existing controls and accessories, fuel efficiency, maintenance history, and your budget. Our team is available to assist in selecting the right motor for your needs.
13. Can I return or exchange a used outboard motor purchased from Flores Alonso Marine Engines? Our return and exchange policies for used outboard motors are designed to ensure customer satisfaction. We provide clear guidelines on returns, including conditions for returns, potential restocking fees, and warranty implications. Contact us for specific details regarding your purchase.
14. How do I maintain a used outboard motor from Flores Alonso Marine Engines? Regular maintenance is key to prolonging the lifespan and performance of your used outboard motor. Follow manufacturer recommendations for oil changes, filter replacements, inspections, and seasonal maintenance to ensure optimal operation.
15. Where can I find used outboard motors from Flores Alonso Marine Engines? Browse our inventory of used outboard motors on our website or visit our showroom at5076 Schaefer Ave, Chino, CA. Our knowledgeable staff can assist in selecting the right motor for your boating needs and provide additional information on available models.
16.What payment methods does Flores Alonso Marine Engines accept?
We accept various payment methods, including major Zelle, Cashapp, Apple Pay etc financing options through Affirm.