At Flores Alonso Marine Engines, we are dedicated to providing exceptional customer support to ensure a seamless and enjoyable experience for all our customers. Here’s how we can assist you:
Contact Options:
- Email: Reach out to us at support@floresalonsomarineenginesllc.com for inquiries, assistance, or feedback. We strive to respond promptly to all emails.
- Phone: Call our customer support team at +1 (510) 545-3988 during business hours for immediate assistance.
- Live Chat: Visit our website to chat with a customer support representative in real-time.
Product Inquiries: Have questions about our products, their availability, or specifications? Contact us, and we’ll provide you with all the information you need to make an informed decision.
Order Assistance: Need help placing an order, tracking an existing one, or making changes? Our customer support team is here to guide you through the process.
Returns and Exchanges: If you need to initiate a return or exchange, or if you have any questions about our return policy, don’t hesitate to reach out. We’ll ensure a hassle-free experience.
Technical Support: Facing technical issues while navigating our website or completing a purchase? Let us know, and we’ll work to resolve the problem promptly.
Feedback and Suggestions: We value your feedback and suggestions. Whether you have compliments, complaints, or ideas for improvement, we’re all ears! Your input helps us enhance our services to better serve you.
Special Requests: Have a special requirement or request? Contact our customer support team, and we’ll do our best to accommodate your needs.
Hours of Operation: Our customer support team is available Monday through Friday, from 9:00 AM to 6:00 PM, and on Saturdays from 10:00 AM to 4:00 PM (local time). We are closed on Sundays and major holidays.
At Flores Alonso Marine Engines, customer satisfaction is our top priority. Whatever assistance you require, our dedicated team is here to provide prompt and friendly support. Thank you for choosing Flores Alonso Marine Engines—we value your business!